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Natasha Smiggs

美国

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SMOK

Bought Smok Rigel and warranty is a joke.

Bought Smok Rigel and unit randomly stops working after 29 days. I paid to ship it to get fixed and received the unit back with a piece of paper that says, there is nothing wrong with it and to not plug it in only use an external battery charger. I put in new batteries and it worked for 5 minutes then stops working. So now I have a faulty unit, paid to return it and had to buy a back up unit and it’s useless. $160 later and now can’t get a response, what a joke.

2024-08-10