BUYER BEWARE for any Cosplayers don't…
BUYER BEWARE for any Cosplayers don't buy from this site. Their customer service is one of the worst I have ever dealt with and I work in Customer Service. I buy a cosplay set when I received it wasn't what I expected the color was off and some of the design was peeling off. When I ask if I can get a refund or exchange. They blame me like it was my fault for ten days of back and forth emails. They always dodge my questions or don't reply for days. They Refuse to listen to me and when I told them that I was disappointed with the product they say next time write that in request box thank you. Like what the heck this is ridiculous. English isn't their first language but that isn't the problem it's the cultural differences when it comes to dealing with customers. It was frustrating the way they were dodging my concerns and questions to the point where it is taking about 10 days to get to the point across that I want a refund.