I need help this website is so confusing
I ordered wedding shoes for my mom in the month of May and she’s asked me today when will they be here I went through my email and it said I left the shoes in my cart at checkout but I remembered paying for them. So I went and made another order and after it said it received my order but I got no confirmation email or anything. Then I went into my account and looked up my ordered then two ordered popped up the one I just made which still said on hold and another the same shoe for standard shipping under today’s date. The status was pending. I just wanna be able to cancel the on hold order since I’m guessing something went wrong and keep the pending order and be able to track it. I really need those shoes later this month and I paid twice! Please help.