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Betty

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CashForCars.com

What a disappointment

What a disappointment. I chose to sell my car with CashForCars as they are a subsidiary of CoPart - a reputable company. The quote that was offered when I entered my details was acceptable. I received a call the following day. I spoke with Alexander. It's worth noting that, at this point, neither the confirmation email to accept the quote nor Alexander pointed out that the amount was a maximum price to be paid. I was led to believe that the stated amount was the amount I would receive. Alexander had no rapport whatsoever; they read from a script, and the call felt uncomfortable. I gave all the details asked for and all the extra information about the car that I hadn't had the opportunity to upload. There was A LOT of additional information. I was called back and offered 25% less than first stated. When I questioned this, I was told that the amount was set and I could take it or leave it. I obviously left it. Since this call, in the space of 48 hours, I have received 6 emails and 4 additional phone calls asking why I wasn't going ahead and that no one else would offer more. I feel misled and now harassed. Not a service I would even consider in the future.

2026-08-05