CarePatrol was extremely helpful and knowledgeable
My friend was being released from a 3-week hospital stay and was going into hospice care. I quickly needed to find a place where he could receive ongoing directed medical care as there was no option for a hospice-run residential facility. The hospital case manager provided a list of placement agencies. Having had zero experience with this service, I called based on proximity. The first agent I spoke to (from a different agency) was very pushy with a hard sales pitch; she reminded me of dealing with a used car salesperson. She gave me the address of one group healthcare home to visit, but didn’t meet me there, so when I arrived, they had no idea I was coming. I felt like all she cared about was getting paid for the placement whether or not it was a good fit for the patient. I then called Anthony Black with CarePatrol of Mesa, AZ. Anthony was responsive and knowledgeable, and helped guide me through the placement process. He offered several options and took me to visit a couple of different locations. I chose a facility very close to my home which allowed me to visit often and spend time with my friend in what were expected to be his last days. I highly recommend Anthony Black and CarePatrol. There’s a miraculous and very happy ending to this story. Defying the opinions and diagnoses of all medical staff, my friend recovered, was dismissed from hospice care and was released to go home.