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CHIGOZIRI NWACHUKU

加拿大

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Instacart

Use them only if... you want charge backs 2 weeks late...or not at all(if you don't notice and call your bank)

Instacart used to be really good with refunding money in terms of charge backs. What I mean by charge backs, is that when you shop, your card is initially charged for the dollar amount (not taking into account any reusable bags that will be purchased, recycling fees, etc). Then, once your shopper has shopped and delivered the final item, Instacart charges you the real, updated amount, and then refunds you the initial charge. Instacart used to be really good at refunding the initial charge usually that day, or within 3 business days. Now, it is taking them 10 business days. I am not sure why that is; maybe Instacart is going bankrupt? I called their customer service and also read their policy, and they say it takes 5 to 10 business days depending on your banking institution. When I called my banking institution, it take them 5 business days...not 10 business days. So, why is Instacart holding my money? I smell a rat!

2026-06-23