ENEnjerr★★★★★
Company is a scam, but my credit card company got me a refund
Earlier I wrote a review similar to most others, about my frustrations trying to get Enjerr to replace shoes several sizes too small, or else refund my money. This effort ended with their bot offering a discount if I bought something else and wishing me a nice life. I had paid with a credit card, and I asked my bank if they could do anything about this. To my amazement, after about 6 or 7 weeks, Enjerr refunded to my credit card account the entire anount I had paid. This company is a scam, but I want people to know it might be worthwhile, if they paid with a credit card, to have the credit card company deal with them.
2026-04-02
ENEnjerr★★★★★
Enjerr is a scam. Do not buy from them.
I ordered a pair of shoes from an internet ad that were supposed to help seniors with balance problems. My credit card was charged $53. It was well over a month later when a white plastic bag arrived from California with Yuelin as the sender. Inside was a clear plastic bag with a pair of shoes thrust inside. No invoice or list of contents and order number, nothing. Although I had ordered my correct size, I couldn't even get my feet in then. The shoes did not have the size marked on them anywhere and of course there was no box. The quality was quite shoddy. The soles were supposed to be rubber; instead they were some kind of plastic that looked very likely to skid. And these were marketed for seniors with balance problems! I finally found an email address online for an Enjerr service center. I got a response asking for photos of the shoes and the plastic bags showing a bar code. I sent those. The response: we can't do refunds unless there is a problem with quality. I told them the quality was substandard and they were much too small, so that I could not even get them on. Response: overseas postage is so expensive (although the shoes came from California, not China) so we can't take them back. We can offer you a coupon for 20% off if you want to buy again. !!!! As if anyone would be that stupid. They are sorry for the inconvenience. I replied that it wasn't an inconvenience; it was a rip off. They wished me "a nice life." My bank is disputing the charge, since I got nothing that I can use. I am not too hopeful that they will be successful but haven't heard yet.
My bank succeeded in getting my credit card reimbursed for the money I was charged for the worthless shoes described above! So, if you were ripped off by Enjerr, this is worth a try.
2026-01-11
