I got their product early
I got their product early. Charging station is designed so badly it doesn't work. The robot brook down. After slow support they sent me a spar part that took 2h to replace. That did not solve the problem. They should send me another spar part but never did. I try to get support for over 1 year and gave up. Things can go wrong but you HAVE TO TAKE RESPONSIBILITY. HOOKII policy is _NOT_ to take responsibility. I'm buying a Mammotion 3 AWD instead.