Insanely long waiting time and no communication
It clearly states on their shipping description that orders despatch after 10 - 15 days and delivery takes 5 - 7 days. I ordered a Mandalorian cosplay on the 4th of June, but it didn't despatch until 24th August. During that time I emailed them enquiring about the status of my order, but got no response. As a result, I thought I got scammed so I made a claim on my credit card. I'm happy that it finally arrived, but it shouldn't have taken this long for it to arrive and some communication from the company would've been very much helpful and appreciated instead of being radio silent. As for the product itself, it's pretty decent.