Feeling overcharged and scammed
I would not recommend using Superprof for a number of reasons. I went through the tutors that had a profile for face to face tutoring bug they then said they didn’t. I arranged an online uk tutor who dropped out at no notice and got a guy in India. He was very good and I booked 4 hours. However, I then got charged £39 by Superprof for a 2nd month that I didn’t want. They wouldn’t refund it. Then two days later charged another £76 by Wiingy for tutoring I had not asked for. Try to get a refund for this. After various time consuming complaints from myself I did receive a refund from both Superprof and Wiingy. I have now cancelled my accounts.
