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Richard Silverstein

美国

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EntirelyPets

Item was out of stock, couldn't cancel order

This site has generally good prices. But my last order was out of stock. I tried to cancel my order but they didn't receive my msg and shipped the order later, after I'd already ordered it from a different seller. Now I have 2 huge bags of dog food which will last me 6 months. When I called customer service they argued that I was responsible for the issue. Rather than trying to make me feel that they listened to me. They did nothing to make things right.

2026-03-05