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Gil Farias

美国

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Axios Watches

Awesome watch, Axios Ironclad Northern Lights

Just received my Ironclad Northern Lights diver yesterday. I had read all the available online reviews and watched all the Youtube reviews before buying the watch from Singapore-based Axios. I was expecting a good looking watch with decent timekeeping performance for the current $550 US. As background on my point of reference, my collection includes Rolex, Omega, Panerai, IWC, and Breitling at the upper end, along with a variety of Seiko (USA & JDM), Orient, and Steinhart autos at the mid to low end of the spectrum. The Axios watch that I received exceeded my expectations. In person, the finish quality of the case, dial, bezel, and domed crystal is better than I expected. The bracelet and milled clasp are very decent quality. The applied markers and dial finish are excellent and easily rival that of much more expensive watches. Finally, being an admitted movement snob that was a bit wary of Sellita movement quality never having owned one till recently, I have to say that this movement feels (upon winding and setting) like a high quality Swiss movement. Bezel turns nicely and has no backplay. On my timegrapher, the timekeeping is generally within plus or minus 4 to 6 seconds, and with a healthy and very acceptsble amplitude ams best error. I’m am now totally fine with Sellitas not to mention a bit impressed. Finally, I have to compliment the Axios company owners on their awesome customer service. Communication and email response is extremely prompt and courteous!!! Not to mention the DHL free shipping, which was super fast. Singapore to Hawaii in about 3-4 days! Thank you to Stuart, Elshan, and Justin for designing and manufacturing an excellent time piece for the price. And then there is “Kristine”, a gal that seems to be Axios’ primary customer service rep. She is THE BEST! and she makes the entire process of purchase & ordering, and arranging shipping really easy and fast.

2020-09-07已认证
Gnomon Watches

The Good and Bad of Buying from Gnomon

Have bought 3 Swiss watches from Anders Tan over 2018-2019 and received excellent service. The free DHL shipping service is excellent as well. I'm a USA customer and the level of detail provided by the DHL tracking is awesome; they even tell you what date and time the package clears US Customs and leaves and arrives at each shipping / sorting facility. My first watch had a minor problem with the crown/stem, and Anders responded to me immediately in resolving the issue to my satisfaction. As to the negative reviews here which would be of concern to any buyer, it is my opinion that a small business like Gnomon can experience a variety of situations that aren't totally their fault and can result in bad reviews (shipping mishaps, delays in communication to buyer due to Gnomon being overwhelmed with orders, or those buyers that can't be satisfied no matter what you do). Quite honestly, I had a few experiences where it seemed to me that Anders did not respond to my email at all, or it took a couple of days or more. When I eventually get in touch, he is always courteous, professional, and tries to provide excellent customer service. In his defense, I don't expect him to be sitting in his store 24/7 answering emails and I can understand that some communications can occasionally get "lost in the shuffle" with the volume of sales they do. Given Gnomon's excellent selection and great discounted prices, I don't mind the risk as I trust Anders to take care of me as a customer in the end. That's the good and bad of buying from Gnomon. I hope that this review helps prospective buyers to make their decision in an informed manner.

2019-06-29