I ordered this for my daughter's…
I ordered this for my daughter's birthday. She's away at college and has always loved receiving surprises in the mail. She called and said it arrived but everything was melted. That's real interesting because she lives in a high rise apartment building. All mail is delivered to a central mailroom inside the building and it is air conditioned. All packages are signed for by the concierge at the front desk and hand delivered to the tenants. 1) they have no phone number. 2) it takes multiple days at two and three days each to get a response. I imagine it could honestly take a month of messages and photos being sent to resolve an issue. 3) issue was not resolved. They offered me a 5.00 refund. 4) I wasn't pleased in the first place that I couldn't pick and choose my selection. 5) I asked that my subscription be canceled. I also will post my negative review on each and every outlet I can find to complain. I'd been better off buying her a gift bag from dollar tree and filling it up with $50.00 worth of Swedish Fish. Horrible product. Horrible customer service. With love from mom.