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Ann Kilzer

日本

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Grab

Customer service is canned dialogue…

Customer service is canned dialogue tree. If you somehow reach a human, you will be bounced between departments and nobody will take accountability. Avoid their travel bundles, it is unreliable. They send ridiculous messages like “ you’re our top priority” yet they don’t meaningfully engage with any questions. I may have been speaking with another bot.

2026-04-28