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Huawei Technologies

Delay in refund process

I returned Freebuds Studio last week and can see DHL delivered to their warehose on the next day. When I called for status update, customer support told it will take 14 days to refund. Why this delay? Huawei is holding the money and it is affecting my other transactions. I won't purchase again from their store. I wil use Amazon or othsr online store instead. If I didn't get the refund by 29th, I am contacting my credit card to raise the dispute.

2020-12-24有帮助 1