I ordered a bee package which came to…
A terrible company to work with. I ordered a bee package which came to me damaged and with dead bees. I notified Pigeon Mountain Trading Company of what I had encountered and they made a claim with the post office and refused to compensate me for the damaged package and dead bees. They got the money from the post office, which I understand was around 499.00 and I lost 190.00 dealing with Pigeon Mountain Trading Company. Buyer beware they will not do any refunds. They just ignore your emails to get things set right. I dealt with Lori Jackson to be specific. The claim is not my claim, the claim is yours with the post office. The post office told me that you insured the package for just under 500.00 so I assumed that it was for 499.00 since anything over 500.00 would have incurred a steeper charge. You could have compensated me long ago. Like I said this is your claim with the post office. I went through all of the steps to insure that you would have a valid claim. You have had more than enough time to compensate me for my loss since it was your shoddy packaging being damaged that led to the bees being put in a bag in the first place. Like I have said this is your claim with the post office, not mine. You should have compensated me months ago. Crappy customer service.