I placed an order to replace defective…
I placed an order to replace defective batteries for my drone and received no confirmation in regards to order number or ship date that made any recognizable sense. I had discussed the problem when I had insurance on my drone. I did not receive a clear answer what to do with the fully charged batteries and they eventually swoll up so bad that they would not fit back into my drone . I tried calling several times and no one live would answer the phone. There was no indication that I even had the right company based on your company's answering machines reply recording.
