Terrible Follow Up Support After $800 Purchase
Purchased an $800 Steinhart watch. A couple of months after receiving, one of the screws in the band came out and was lost. That was 5-months and about 10 requests to Gnomon later. Once they get your money, they forget you as a customer. I cannot recommend them considering their terrible follow up support. REPLY TO BELOW: No...I had the correct email. I received promises that the screws would be sent, but never received. You seemed to have the correct address for the watch so why are the screws such an issue?? I've since re-verified my address...still no service. FOLLOW UP: I have now received my screws as requested. Unfortunate that it tool a poor review to get action, but I was ultimately taken care of by the company. Thank you.