US Customers BEWARE
If you are in the US, DO NOT ORDER! They do not have a warehouse or office in the US. You have no recourse WHEN something goes wrong from shipping from the UK. In our case, they held up our renovation for 4 weeks and parents could not visit for the holidays. In the end, Fed Ex told us Hudson Reed gave up on trying to import and Hudson Reed issued a Return To Shipper to them. Why? - They lost track of paperwork and sent it to closed cases. - They didn't have the right detailed information to pass customs. We were back to zero even though we ordered 2 weeks in advance of their delivery within "1-5 business days" promise. At the end of the day they were cowards and liars in email and on the phone. It appeared they hoped they could get it past a US Customs officer and gambled on us. They didn't win and WE LOST!