3 stars for the customer service.
3 stars for the customer service.. they spoke to me quite quickly.. they called me me back very quickly.. but that's it. item in question is the huawei mateview 34" ultrawide gaming monitor.. great monitor but only if you use a pc with it.. don't expect this monitor give you more than 60fps if you use a games console such as the PS5 .. no matter what you do it won't give you more than 60FPS.. they have admitted so now but to sell the monitor stating 165HZ is misleading since the PS5 is a gaming console it should have the warning only compatible with PC. i feel robbed by this.. replacing old monitor that could only output 60FPS waste of money. Great looking monitor great soundbar rubbish FPS for a PS5 or possibly the xbox X series, also this information is very important in my opinion.. so anyone interested don't buy this monitor if you want more than 60FPS.. box should say 165HZ is only available with high end PC gaming system.. 60FPS only on PS5 and Xbox models