0 customer service
I already receive a subscription from them but added another as a Christmas present. I got a ton or marketing emails about the deadline to order for the package to come by Christmas. So I made sure to order within the window. It is the 29th and the package has still not arrived, and I haven’t even gotten a tracking number yet. I reached out to customer service and they pretty much just said sorry. I stated that a sorry isn’t the service I am looking for and to escalate my concern and the guy “Dave” said he’s the only one working customer service. The fish, if it gets delivered, is good. But if you have any issue at all, don’t expect any help.