Incorrect size received
I purchased artificial grass for my garden from this company, the roll I had ordered was 4m x 14m. I had arranged for installer to come and lay this. He advised that the roll I had roll of artificial grass was short by around 5cm meaning the roll would be too short for the area I required it for. Thankfully he was really good at his job and was able to make a join. This of course, incurred extra charges from installer that wouldn’t have been necessary is the company had sent a roll that was the correct size and the size that had been paid for. The real issue is the lack of accountability from this company and are taking no responsibility for this and have advised that 5cm short is “within their tolerance.” Would not recommend this company at all and won’t be purchasing from them again and would suggest looking elsewhere to anyone looking to use them