Great service
The individuals I interacted with in customer service were excellent - responsive and helpful. Amanda, who took the initial order, was very helpful and guided me through the ordering process. The only glitch that led to a 4 star instead of 5 was a shipping error in which I received the wrong hardware attached to the door. Josh, the customer service rep I reached, apologized, asked me appropriate questions to ensure I received the right replacement parts and had them shipped promptly. Both gave me direct emails to facilitate communication.