Worst Customer Care
Worst Customer Care. Ordered the digital lock for gate. Sent in the pictures, the installer came down ill-equipped. Told me to prepare my own modification plate for the gate or change my gate. So i went through the trouble of securing a backplate for the lock. Informed the customer care officer, and she told me that "I should listen to the installer". I'm like wow? I have to find my own solutioning to fix YOUR lock. Pending re-schedule which i waited for almost 2 weeks with constant chasing. None of the customer care could assist me and just sent me an email that they are unable to install. They will refund.