Many thanks to Umesh for his amazing…
Many thanks to Umesh for his amazing service today. He helped me with a problem I was struggling with for 3 days, having guided me patiently through the steps to resolve the issue. What an asset to the business!
Galina St George
英国
2★ 评价
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2 条评价
Disappointing online shopping experience
I ordered some groceries online. I ordered milk as part of it, which, according to the driver, exploded and spilled all over the shopping. The meat tray (cardboard) got soaking wet and the steak turned grey. I ordered 4 packs of Warburtons potato cakes and they sent me 2 packs of a more expensive variety which I don't even like. I complained, and they issued a voucher instead of a refund. After the abysmal experience, I am not even going to use online shopping with Sainsbury anymore. A cherry on the cake: they issued a £4 voucher for the cakes when I complained and then replaaced it with a £2 one today - I guess as a difference between what I ordered and what they sent - and no apology for the messed up delivery! I won't be ordering from Sainsbury's again.