First they claim to be a company based…
First they claim to be a company based in France. This is a Chinese clothing company. Items purchased online are shipped straight from China and use Chinese shipping and delivery services. I purchased one item online. I followed the tracking from CNE shipping to the states. Then the package was handed over to SpeedX to deliver to my residence. (SpeedX is notorious for Non-delivery of packages). Then say my package arrived May 6. They send “proof of purchase “ photo. It’s a photo of the street view. I emailed S.Deer, who tells me to email CNE, who tells me to email SpeedX. SpeedX tells me they are sorry but the Seller (S.Deer) is responsible for reship or refund. I email S.Deer again they said it was delivered so they will not refund me. (I even show them the photo ) They said I have to hold the delivery service responsible. Wrong. SDeer is responsible. They have to refund me and they put in a claim to the delivery service. So there it is . My first and last shopping experience with S.Deer. And I’m disputing the charge . Update: May 13 I revised my rating from one star. I finally got a response granting me a refund for my lost package. The store online looks amazing but I just hope that they consider a different third party delivery service for the States bc SpeedX is not a reputable service.