GRAB POWERLESS TO ENFORCE DISCIPLINE AMONG DRIVERS.
CAS-100063752941. Grab DRIVER WAS AGRESSIVE WHEN I COMPLAINED that his CAR was VERY VERY DIRTY. I've ASTHMA so had to cancel. . DRIVER THREW MY BAGS OUT OF HIS CAR. MY BOOKING WAS CANCELLED BUT NOT RESOLVED. As usual Grab responded in a ineffective manner.They promised a STRIKE AGAINST DRIVER. This DOES NOT ASSIST ME at all FOR 10 YEARS I CONTINUE TO SUFFER DIRTY CARS AND BAD ATTITUDE. EVEN WORSE , YOUR HELP CENTRE ASKS ME IF DRIVER USES VULGAR LANGUAGE ? ARE DIRTY CAR AND BAD ATTITUDE NOT ENOUGH? Are vulgar words a benchmark for finally taking driver to task? APART FROM STRIKING DRIVERS WHAT OTHER METHODS DO YOU USE TO STOP BAD BEHAVIOUR.? U ARE POWERLESS. U DO NOT HAVE POWER TO ENFORCE DISCIPLINE. UNTIL GRAB HAS COMPETITORS WHO PERFORM BETTER THAN THEM THIS WILL CONTINUE ANOTHER 10 YEARS . SADLY ,I AM 76 YEARS OLD AND WILL DIE BEFORE THEY CHANGE AND CONTROL DIRTY CARS AND UNDERPERFORMING DRIVERS. Mrs.Lena Tan