"Worry free returns" - not entirely true!
I bought 3 custom size bridesmaid outfits and all of them needed altering around the bust. Besides that sizes were good and dresses were beautiful. My not perfect rating is mainly for my wedding shoes. "Worry free returns" is their line but not necessarily something they live by. I ordered my shoes according to their size guide and when they turned up they were too small. I then ordered the next size up but to return the small shoes was a huge battle. They asked for photos, immediate responses and when EVENTUALLY they agreed to give me a full refund (after giving me some half-hearted offers and several days of going back and forth) they advised tracked delivery which cost me £8. I have now received a full refund but really don't think it should have been that difficult!