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Tenda Glasses

The company is a disappointment

The company is a disappointment. I ordered a pair of 9 degree myopia and astigmatism glasses and they made me lab magnifiers. They justified that the 9 points had to be written with the sign - that is, I assumed that the number 9 has a positive sign+ which is not mathematically true. After the mistake, which they attributed to me, they offered me a discount coupon, which I never received by mail. Also, in order to refund, they demanded the return of the product, but the cost of the shipment from Greece to China, as well as the customs taxes, since I am a private person and not a merchant, reached 200 euros, i.e. 3 times more than the cost of the glasses. Thank you very much for your kindness. They never responded to my messages. Very bad business sorry.

2023-04-23已认证
Tenda Glasses

The company is a disappointment

The company is a disappointment. I ordered a pair of 9 degree myopia and astigmatism glasses and they made me lab magnifiers. They justified that the 9 points had to be written with the sign - that is, I assumed that the number 9 has a positive sign+ which is not mathematically true. After the mistake, which they attributed to me, they offered me a discount coupon, which I never received in the mail. Also, in order to return the amount, they demanded the return of the product, but the cost of the shipment from Greece to China, as well as the customs taxes, since I am a private person and not a merchant, reached 200 euros, i.e. 3 times more than the cost of the glasses. Thank you very much for your kindness. They never responded to my messages. Very bad business sorry.

2023-04-23