Well what can I say about this…
Well what can I say about this company. My friends and I booked a turtle dine and snorkel tour in Hawaii. Around 900 dollars. On the morning Hawaii was having the worse storm for 40 years. We heard nothing about our tour , although all the tours on the ship were being cancelled. As we didn't know what was happening and after trying unsuccessfully to contact someone we made our way to the port by taxi. We thought we better let them know we were there to speak to someone rather then not turn up Trees were coming down and the storm was ferocious. We stood in the pouring rain for 45 mins till 11am the time the tour was due to start , no-one turned up . After several emails the only response I got from the company a few days later was an email saying exactly the same thing 3 times. We are verifying the tour didn't go ahead. 5 days or so later im still waiting for my money. Looks like ill have to take it up with my credit card company when im home. Not nice to have this extra stress on what has been a lovely cruise. We also sent the company photos of the storm and the boat we were due to go on