Poor customer service
Poor customer service: the delivery company that they contract with will demand that you receive the product within 3 days, on a weekday, during an all-day delivery window, and threaten you with charges if you cannot accommodate them. Artisan Hardware will then abdicate any responsibility for this, despite the fact that they have chosen the delivery company, and state that it is the customer's responsibility only to arrange delivery. Very poor and I would not order from this company again.