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Jeremy Baldacchino

马耳他

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Creality

Broken 3D printer

Purchased a brand new Ender 3 V2 from their site which took 2 weeks to arrive. All well and good, till I put it together and one of the axes didn't work. So they made me plug and unplug this and that and they then tell me they have to send me a new cable. So I thought heck I'll find one in the meantime so I can print. To no avail as the printer still didn't work. So again back and forth on chat and this time, it's the motherboard. So I am now 19 days in from when I placed my order and I now have to wait another 7-15 (more likely to be 15) days to receive a new motherboard. Something that could have easily been avoided if they did a quick set up and checked everything worked before sending them out. UPDATE 21/04/2023: A new motherboard was sent within a couple of days of posting this and it is now working.

2023-04-19