It's a company of scammers
It's a company of scammers. If you want to burn your money, that's a better option than giving to these unprofessional, money hungry and con artists. Bought first Rotimatic in 2022 (refurbished machine). It worked for 16 odd months and as soon as warranty was over it crashed. Despite of multiple online troubleshooting for months, it was deemed defective. All money in drain and company advised to buy new machine. Bought brand new machine in 2024. It came defective. Company was asked to replace. Another machine send> worked for 8 months and it crashed again. Same fasade of troubleshooting and machine was deemed defective. After multiple complaints a replacement machine was sent in 2025. That too crashed in May 2025. Finally replacement was agreed. But it has been 8 months and no news of machine. 4 machines in 4 years. And we are waiting for 5th. Customer care deletes previous chats so as to avoid accountability. No one replies to requests or gives an update. Keep promoting Rotimatic Next and no concerns of existing customers. Planning to talk to solicitors now to put a legal case of online scamming. Save yourself. Don't bother giving your hard earned money. Not worth it. Seriously.