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R Hopper

美国

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Bass Pro Shops

Purchased 3 items on-line on May 12th…

Purchased 3 items on-line on May 12th 2025. Items were listed on the web site for delivery on May 14th 2025. On 5 14/25 I received 1 of the items as promised with 2 items still at the warehouse in WV. Got a email that items wouldn't be received until 5/21/25. I asked that these 2 items be cancelled. Was told could not cancel them. Problem is, I purchased all items with the intent on receiving them before leaving on vacation 3 days later. Bass Pro has many issues with about everything in the chain of on-line purchases to customer service after the sell. I stopped buying from Bass Pro because of similar problems 3 years ago. This was my first order since then and it hasn't improved in fact gotten worse. This will be my last purchase from this company and will terminate club membership today. The CEO of Bass Pro needs to listen to his customer base before chapter 7 or 11 come to pass. If you are thinking of buying anything from this company, just read the number of negative reviews. There are too many companies out there that sell similar products without all the issues. I would not recommend this company to anybody to do business with.

2025-05-14