This company is a scam
This company is a scam. I see a lot of US reviews on here, I’m from the UK, it looks like their scam has gone international. How can a reputable company like Copart allow this to happen under their umbrella? They quoted me online and sent me an email. The email said, “Sold! Thank you for choosing us. Thanks for accepting our valuation, we'll give you a call from a 01383 number to arrange pick up or drop off of your vehicle.” Straight away the wording implies that they have accepted the offer, gave the virtual ‘sold’ handshake and the job is done. I got a call the next day and a few questions were asked about the vehicle. The price was dropped from £207 down to £125 because an engine warning light was on the dashboard. Remember: THIS IS A SCRAP VEHICLE SERVICE. The whole thing is a scam designed to reel people in and then rip them off. I don’t blame the call handler personally, they are just doing a job, however, I never understand people who don’t walk away from businesses that are blatantly scamming people. No moral compass. Avoid at all costs and read some of the positive reviews on here with a keen eye. What some people are saying in the positive reviews just doesn’t ring true. “They called back and offered more than market value”… erm! no they didn’t… fake reviews.