Exceptional Service
The customer service delivered by Taylor & Francis, and Hachette, was exceptional. From first contact, to last, every interaction has been flawless. The staff are professional, personable, knowledgeable and efficient. They are prompt in response, and do exactly what they say they will. I found the entire team to be kind and caring. Without necessity, they even fast tracked my inquiry and delivery. What's not to love?! It's a pleasure dealing with the staff; I always look forward to our communications, be it by phone or email. Jade, Sam,and Heather, who you be has me smile! Deepest gratitude for the excellent customer service and lovely personal engagement. 100% SATISFIED CUSTOMER