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Spotify

Was a paid customer but AI slop isn't what i paid for.

Been paying for a decade with zero issues but woke up 2 days ago to my homepage just being AI slop playlists. When i contacted customer support they told me it was a glitch and put me through 7 hours and 18 advisors telling me to uninstall/reinstall/clear cache/check the laptop version/it's a problem with my phone/make a new account. I asked several times if it was just their new look but was told no, it's a problem. After 7 hours yet another advisor told me it was their new update. I cancelled then and there. Don't waste my whole day telling me it's a glitch then admit it's your new AI slop update.

2026-05-23