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John Eanes

美国

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CANDY CLUB

Not worth the money or time

Received my first order. Containers are very small and not sealed for freshness. When I opened mine the white seal fell off and was inside each of the lids. Lids opened very easily and not sealed. Two candies tasted stale. Emailed customer service as they advertise a candy guarantee and that they will replace candy if you don't like it. My initial email back was that they were sorry. Second email was that they had already responded to me and wanted pictures to be emailed to them showing the lids. I am not sure what that was supposed to prove but I had already thrown them away (why keep six white seals). I emailed them back to just cancel this thing out and they did so quickly. I used to have this same Candy Club back a while ago and now it is nothing like it used to be!

2019-10-30有帮助 1