If I could give huawei zero stars I…
If I could give huawei zero stars I would. I have a matebook d15 laptop which is not long out of warranty first issue I had was the charging port failure which I find out is a common fault with huawei laptops so after a long process the laptop was sent off to a repair centre who fixed the laptop and then sent it back damaged. Huawei refused to take any liability for the damage even though I had shown them proof of condition before it was sent away for repair. Eventually a month later they finally said they would repair the laptop casing which was damaged so it was sent away again and when it finally showed up they must have assembled it incorrectly as the backlight was bleeding too much light in places on the screen. I complained to huawei and they were not interested in sorting the issue out or replacing it. So now I have another issue the charging port has failed yet again and I have sent several emails to different addresses and huawei are either not wanting to deal with me or are purposely ignoring me. Avoid huawei at all costs