Ember Inns, The Crown in Four Oaks
I went to The Crown in Four Oaks, Sutton Coldfield for Sunday lunch today (30/08/2026). I had a dreadful meal. Greasy batter on soggy water filled mushrooms to start. Cold watery gravy in the gravy boat. Processed gammon (complete wafer thin circular slice of processed meat) hard around the edges and was advertised as hand carved, flaky bits of what was supposed to be hand carved turkey that was tasteless, chewy lumps of roast beef, hard and in edible Yorkshire pudding and stuffing that was dry and had a crumbly texture. Having left the majority of my main course I asked for some time to allow me to digest the food I was able to eat before being served my desert. Staff members were constantly hovering over and around me trying to make eye contact. Eventually I asked for my desert which was the only food that arrived hot and was completely edible. The whole experience has been awful. I’ll never eat there or at an Ember Inn again. I complained when I got home as I was in my own and didn’t feel comfortable to do so when I was there. Also, I don’t want to attract attention to myself as there were a lot of other diners. I received a very basic reply and forced apology but no offer to refund the almost £30 I spent on food and inedible food. Shocking. First and last time I eat there.