⚠️ WARNING
⚠️ WARNING — DO NOT USE #NationalFloorsDirect ⚠️ My wife chose National Floors Direct because the salesman promised the price included: ✦ Two company employees for installation ✦ Furniture moving ✦ Old carpet removal and haul-away ✦ One stop — no need to hire anyone else None of it happened. One 1099 independent contractor showed up at 11:30 AM — not the promised two employees, not in the morning. He told her he wasn’t supposed to move furniture or remove the old carpet, then expected additional compensation to do both. The job wasn’t finished until 6:30 PM. She paid a premium for a full-service package and received a single subcontractor who had to be paid extra to perform services she already paid for. 🚨 HERE’S WHAT MOST PEOPLE DON’T REALIZE: Because he was a 1099 independent contractor — not a company employee — my wife could have been personally liable if he had been injured in our home. She was never told this. She was told he was a company employee. That distinction isn’t just about service quality — it’s a serious legal and financial risk that National Floors Direct places on their customers without disclosure. Additionally, when the contractor moved our solid oak platform bed, he slid it across the floor to access the mounting screws — stripping out the holes on a 40+ year old bed and creating repair costs we should never have faced. 🔴 THIS IS THEIR DOCUMENTED BUSINESS MODEL: • NYC government sued them for nearly 2,500 Consumer Protection Law violations • Forced to pay $250,000 in consumer restitution + $100,000 in civil penalties (February 2025) • Violations included false advertising, service delays, and refusal to refund • BBB complaints document the same pattern nationwide — salesmen promise employees, contractors show up; services promised aren’t delivered; damage occurs; company points to the 50-page contract • Confirmed paying gift cards to customers for positive reviews 🔴 BEFORE YOU SIGN: ✅ Get every verbal promise in writing — furniture moving, carpet removal, number of workers, arrival window ✅ Ask specifically: employees or 1099 contractors? ✅ If the contract is 50 pages — walk away ✅ File complaints at BBB.org and myfloridalegal.com This company has a $350,000 government judgment against them. Our experience wasn’t bad luck — it was their business model. Share this. Someone you know needs to see it. #NationalFloorsDirect #ConsumerWarning #BuyerBeware #Flooring #ConsumerProtection #HomeImprovement #KnowBeforeYouSign #FalseAdvertising