I wish I could rate a zero
I wish I could rate a zero. Online made purchase 2/28, returned received by Dicks and signed by LWashington on 3/7. I have chatted with both Francisco Jose who advised me if i didn’t received my refund by 3/21 to reached back out to them on 3/24, so that a refund could be issued, so i did, this on 3/24 i chatted with a Edgar Alonso who tells me, I have to wait until 4/7. That it takes 30 days. Now mind you Dicks got their merchandise back 3/7 and their website states, “it takes between 2-3 weeks”not 14 business days to be issued. They got their merchandise back and I want is my monies back. Today is 4/6 I still have yet to received any update or refund from them. I will no longer be making any purchases with this company, On 4/7, I will be contacting the BBB, FTC, Consumers affairs and their corporate office, no consumer should be treated this way and it should never take this long for if funds to be returned back to customers when you already got the merchandise back. Stop inconvenient & putting consumers through unnecessary stress. Refund me my money it’s as simple as that