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VacuumDirect.com

DO NOT BUY FROM THIS WEBSITE

I placed an order for items totaling over $100. They confirmed order and immediately charged me. After a week with no further information about shipping or any updates at all, I emailed and called them. Email went unanswered and their “customer service” call line automatically bumps to voicemail, which I left, also unanswered. Weeks later, several more emails and voicemails later, still zero response, zero updates, and no items from my order have been sent to me. I am in process of disputing charges and consider this company to be a complete scam. How reputable vacuum brands (Dyson, Miele etc.) are sold on their site is unbelievable to me, they should discontinue their relationship with this company completely. In short, total scammers! Do yourself a favor and DO NOT BUY FROM THIS WEBSITE!!

2019-11-26有帮助 2