I still waiting for refund 7 weeks now…
7 Weeks now I want full refund this week two failed pick up,s I still waiting for refund 7 weeks now going on for Monday phoned it was escalated i was told i get responce 24 hours. that was Tuesday Not a thing service is very bad the worst two failed pick ups one was not evan arranged the second the driver did not take it not pacled properly i still have it I will start legal action and more cost infoved i got email at 0340 am this is it EFUK-28837 Return & Refund [CAS-20260619-1837811] Dear Customer: Hello! Thank you for contacting EcoFlow after-sales support. We sincerely apologize for the delay in resolving your issue due to a recent email backlog. We understand that your package has not been picked up and, due to unforeseen circumstances, could not be fully packaged. We have reported this situation to our superiors and have initiated the on-site disposal process for you. We will inform you as soon as we receive any updates. Please wait patiently. If you need any assistance or have any other questions, please feel free to contact us. We will do our best to assist you. Thank you again for your understanding and support! Best regards, Ayron Your stalling the refund i will put court cost on which will be more on to so refund this week no more delays