Dont use them!!!
Tracking number:SF1330034129399. Very unprofessional and rude customer service. They charged me £12.23 for customs charges for a £13 gift from my father overseas. According to Gov.uk (2022), "VAT is not charged on goods that are gifts worth £39 or less". The customer service just kept repeating "I must pay otherwise they won't release the package". Very difficult communication. We used to use royal mail and never been charged anything.