Time to eat a large slice of humble pie.
Time to eat a large slice of humble pie. My balance ability is the problem. Yes it does accelerate very quickly making it suitable to use on roads, grass tracks and gravel paths but not on the flinty stony ground that make uptake paths around us. The battery display was caused by I know not what but it corrected itself. The power failure was caused by me trying to make the settings suit me which is not possible. A lot of the parameters are inactive so only those mentioned in the handbook will work. The internet says otherwise but it's not so. Even more embarrassing is that their after sales contact has been second to none. I owe them an apology as they have been there very quickly. It's a shame that the bike is not for me but a combination of it's inflexible acceleration and my lack of balance ability means it's not for me but it would suit lots of people. Seeing my forty year old son and younger daughter in law whizz around the garden on it without a care in the world proved to me that it is, for most people a very good buy. The bike looks great but the display shows empty when the battery shows green. I've soak charged it till the charger showed green but still the display shows a dead battery. Trying to get any help from duotts is a sure and certain route to heart failure. Very quick to reply prior to purchase but I'm sitting here with a brand new bike (less than a week old) that I daren't use for fear of the display being right and the battery wrong. They need to buck up. But wait: There's more! All of those whiz controls in the controller, like the one that limits the speed to say 1 MPH, off you go and it goes straight up to 15 MPH and accelerates like a .303 bullet. None of them do what they say they do. Not the take up of power, not the speed limiter and so on. It's a complete fabrication and there's seemingly no way to fix it. In many ways and under the wrong bottom it's dangerous.