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Stephen Cox

美国

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Flyachilles

Highly recommend…

The choices are just refreshingly different from the big box stores dull selection. Easy to navigate and the checkout was surprisingly easy too. Highly recommended…

2026-07-31
Wild West Pool Supplies

CON ARTISTS

Needed a part ASAP and they offered Expedited Delivery. I paid twice as much for the delivery than the part. For what I paid they should have sent it over night, instead they took the money and sent it snail mail scheduled to arrive 6 days after order date. This has caused me a ton of grief. They took the money and did the exact opposite. DO NOT BUY FROM THESE CON ARTISTS… UPDATE: As you can see from Mark’s response the lying continues. This item was about the size and probably close to the weight of a hummingbird but he claims it would cost 3 times what I paid for shipping. I checked with USPS and that item would be $27 to overnight it (I already paid $20 to expedite it) NOT the $60 he’s claiming and I would have gladly paid that. So the lying continues, it’s just an excuse for poor management and deceptive practices. This delivery was CRITICALLY time sensitive but they blew that to pieces, which in turn has caused me great turmoil on my end. I fully stand by my original statement, DO NOT BUY FROM THESE CON ARTISTS… OH and Mark, you can keep the additional $10 you stole from me, it sounds like you need the money more than me… 2nd UPDATE: Mark, You just don’t get it do you? To be clear, I never asked for overnight delivery, in fact 2, 3 or 4 day delivery would have been just fine and certainly would have cost a lot less than the $20 you charged. The FACT is that you DO offer ‘expedited delivery’ at additional cost certainly implies faster than normal delivery which would certainly fit in the 2 to 4 day delivery window, especially for such a small and lightweight part, instead your company charged double and still sent it by snail mail, that’s theft. I ordered approximately noon on Tuesday and it was critical to arrive no later than Saturday night, that should have been plenty of time for your company to fulfill the ‘expedited delivery’ that your company offers, again I never expected overnight delivery. I know this is hard for you to understand but it’s now scheduled for Monday, which makes this part completely useless to me and this whole ordeal was a waste of time at my expense. Saying “we’re a small company” is not an excuse for deceptive practices. Odd how companies as big as Amazon can fulfill delivery in 1 to 2 days for millions of items using the same delivery services available to you, I would have used them but they did not have this specific part. If you really wanted to make this right you could have offered overnight delivery at my expense for a replacement part but that never occurred to you, did it? Instead, you’re just dancing around the fact that you’re wrong on all counts but you can’t admit it. If people are reading this string and you’ve made it this far, do yourself a favor and avoid buying from this company, I wish I did…

2023-10-12