2 failed orders.
2 cards that I have ordered at the same day 19.05.2023 Order number PC19071832PP and Order number PC19071849PP didn't arrive neither to Poland nor to Sweden. First time ever and I have ordered plenty of times before to the same addresses. The both receivers didn't receive the cards and I have posted cards (through MyPostcard site) to them many times before. I wrote 3 emails to MyPostcard's support and they still didn't answer. I intend to open a case in PayPal, because I have paid for the orders with PayPal. I wish to receive full refund for both failed orders. I don't recommend MyPostcard. Customer support non existing. Nobody bothers to answer. Update 1 to MyPostcard's response. MyPostcard Customer Service posted these 2 cards again FIRST AFTER my complains. NEVER nobody of them responsed on my email. I have received only automated informations that the cards has been posted. And yes, I do check my spam folder and it has not be seen a sign of response to my emails. What an unproffessional company, searching for excuses. We will see if this time both cards will arrive to the recipients. Yes, it is MyPostcard responsibility to print and post the cards I have paid for. In this case when 2 of the cards ordered by me at exactly the same day - didn't arrive to two different countries, the only possible logical conclusion is - they never have been posted at first place. Perhaps now, the second time, they have been. Time will tell... Update 2. I have received today full refund for 2 cards I have ordered. So anyway: thank you for nothing. My friends's birthday was long time ago and so was my mum's birthday. They never received congratulation cards, however I have ordered them 10 days before their birthdays. What a pity...