False promise by Red Bus
I booked two tickets booking id TNCX672333150 (6 tickets) and booking id TNCX111277793 (2 tickets) from Red Bus for 8 family members on 8th December 2019..We were unable to board the bus as there were no details of the bus sent to us and after numerous efforts to contact the bus operator we were unable to speak with anyone. After making few complaints through the red bus app and other platforms I received a call from a Red bus Rep and he excepted the fault and told me that Red bus will refund me the ticket amount as we were unable to travel. After that red bus initiated only one refund for the booking id TNCX111277793 which only has two tickets and did not refund the other ticket booking id TNCX672333150. Since then I have called Red bus couple of times without any response. This is highly frustrating as first you were harassed for booking the tickets and now you have to run after them for more than a month to get your money back.