I used to use Scentbird
I used to use Scentbird, but when they changed the decants, I did not like them, so I cancelled. I’ve subscribed to Scentbird for two months now, and I only have positive feedback to leave. First of all, their selection is much better, at least for me. They have %90 of what I’m looking for. Second, I like that you can basically make your own price, depending on the quality of fragrance you like. Third, and most importantly, the customer service has been fantastic the one time I’ve had to use them. Flukes happen, and I happened to receive one decant that doesn’t operate properly. It didn’t eject correctly, didn’t spray, and leaked most of the contents out. This is NOT a complaint about the hardware, this can happen to anything. The point is, I emailed them during the weekend, and they responded Monday morning, already stating that they shipped a replacement, no questions asked. I even asked them if they will send a return label, so I can return the defective product, so it doesn’t seem like I’m trying to double my product, which they haven’t responded to that request. There was a small drawback, and they IMMEDIATELY took care of it. That says volumes about a company.